iSpyNOW Users Guide © 2001 - 2002 ExploreAnywhere Software Web: http://www.ispynow.com E-Mail: support@ispynow.com Table of Contents iSpyNOW Disclaimer 1. You agree that iSpyNOW 1.0 (The Developers and all Affiliates) )will not offer any refunds after your copy of the software (iSpyNOW) has been sent (which is considered to be as soon as your payment is accepted due to automatic delivery.) because (i) there is no way for you to return downloaded software and iSpyNOW does not offer CD-Rom versions by mail for customer privacy reasons and (ii) we have no way of telling if you continue to use the software after refund has been given. This is common practice amongst Software Distributors and large retail chains who sell software, in most cases they only offer replacements of the product, which we will be happy to allow you to redownload iSpyNOW if there is a problem with connectivity or loss of Executables. 2. All orders will be emailed within 5 minutes of payment processing and acceptance for immediate download via a special URL. This time may be delayed due to network traffic and other reasons so please allow for extra time after your credit card has been accepted. We can not be held responsible for delays that we cannot control. Delivery is guaranteed 100%. And 99% of customers receive their software within minutes of payment approval. 3. Any personal information you supply us (I.E. Name, Credit Information) will remain fully confidential and only used in the fulfillment of your order. It will not be sold, traded, or used in any other way. All emails you receive from us will be in regards to your order. 4. After the executable is emailed to the user in which you have permission to monitor, that user then must execute the file, and you must obtain the IP (Internet Protocol) address, which is easily obtained with our software via Read Receipt. This is further explained in the step-by-step Detailed instructions and help file wizard. 5. You agree to the fact you will check all local, State and federal laws in your county before using this software, you may not monitor an adult without their permission or a machine you do not own without the permission of the owner. Furthermore, it is suggested you call your local government for laws in your area. iSpyNOW will not in any way take responsibility for product misuse by any customer using the software illegally. You also agree that you are not entitled to any reimbursement for any lawsuits brought against you due to the use of iSpyNOW, once you receive the product, we are no longer in control of how you use the executables. 6. You agree that any lawsuits or any disputes must be held in San Diego County, USA. No exceptions. 7. iSpyNOW.com / Any of our affiliates will not be held responsible in any manner for damage done to another computer or your own computer by using this software. Our software is reliable for 100% of machines and most likely will not cause any problems on your machine, however, any harm you cause to a machine you do not own is completely your responsibility since is against our terms to use iSpyNOW in such a manner, and against both Federal and State law. 1. General What is iSpyNOW V 2.0? iSpyNOW is an award winning Computer Monitoring and Remote Surveillance application which offers remote install capabilities via email deployment feature. iSpyNOW and its powerful remote features give the the ability to remotely monitor and administer computers from anywhere in the world via a web browser interface. To view iSpyNOW's feature's list click here With iSpyNOW, you can now monitor and record computer Activities Remotely in REALTIME! Purchasing Information... If you are still interested in obtaining multiple licenses of iSpyNOW V2.0, please visit the link below to obtain a multiple license purchase. Please Specify the amount of copies you will need on our secure online order page below. iSpyNOW can be purchased for $79.99. We offer phone/fax/postal ordering, as well as a secure online ordering system for purchasing iSpyNOW V2.0 immediately! To purchase Multiple licenses of our award winning application please follow the link below. We offer discount pricing on all bundle orders. iSpyNOW Purchasing Pricing and Information Page Contacting Technical Support If you need assistance with your copy of iSpyNOW, please choose any of the following ways to contact our technical support department: · iSpyNOW Frequently Asked Questions · E-Mail based Support If you would rather contact us through your own e-mail client, direct all support inquiries to support@ispynow.com! Please include your Order ID in the e-mail in order to receive a quicker response from our support team. 1. Downloading Installation and Configuration Installing and Configuration of the iSpyNOW.EXE module Download iSpyNOW and install the application by double clicking the iSpyNOW Setup.exe Once you have specified during installation where you would like to install the program (WRITE IT DOWN) the iSpynow.exe will be extracted to this directory along with the iSpyNOW Configurator used to configure the application before the module is sent. Configuration of iSpyNOW before email deployment From the start menu (IF YOU INCLUDED iSpyNOW to be listed there during installation) go to program files/iSpyNOW. A window will open displaying the contents that were extracted during the installation process of iSpyNOW. Double click to iSpyNOW Configuration EXE. Once this is done a screen will be displayed prompting you for your email address. This Email address will be the address you would like iSpyNOW to send reports regarding the Remote Computers Internet Protocol Address (IP). This email address is important as this is where you will receive the Remote Users Internet Protocol address once the application is installed on the Remote Machine. During Remote Connection, iSpyNOW will monitor and detect changes in the Internet Protocol address of the Remote Machine and send you an email if the remote ip addresses changes. After entering the email address that you would like to receive reports too, click the button SEND EMAIL CONFORMATION. Once this is complete, check the email inbox of the address you specified during configuration and you will receive a 16 character encrypted conformation code. Copy this code down and click the next option ENTER CONFORMATION CODE. Paste the code along with the email address that you specified into the text fields listed and Click FINISH CONFIGURATION. The iSpyNOW Module is not configured and ready to be deployed to the Remote Computer. Sending the iSpyNOW Module Remotely Compose a new email to the subject that you intend to monitor. Insert the file attachment and find the iSpynow.exe module located in the directory that you specified during setup. Default directory is c:\Program Files\ iSpyNOW. Attach this iSpyNOW.EXE and send to the Remote Machine as an email attachment. Option, if you have physical access to the remote computer and would like to monitor it without the Remote Deployment feature, simply double click the iSpyNOW.EXE once placed on the Remote Computer and it will install. Connection to Remote Machine Once you have obtained the IP address of the remote machine which you will receive via email to the address you specified during configuration, it is time to connect to the machine to access the iSpyNOW Control Panel. Doing this is a simple task. Open up your browser, and have the IP address of the remote machine handy. Once ready, type in the following address into your web browsers URL bar: http://remote_machine_ip:8943 All you need to do is replace remote_machine_ip with the remote machines IP address, and then hit the "Go" button in your browser to load up the iSpyNOW Control Panel from the remote machine! The :8943 listed above must be included in the URL. This is the port that iSpyNOW will be transmitting data through. Renaming the iSpyNOW Module (Optional) If you would like to rename the ispynow.exe module to something more discrete, you may do so easily through Windows Explorer. Simply locate the current ispynow.exe module on your PC, and right click it. In the pop up menu that appears, select "Rename". Once the filename becomes editable, simple type in the new filename you wish ispynow.exe to have. Make sure that the file name still ends in ".exe" however, otherwise it will not work correctly on the machine it is sent to! File Name Suggestions If you are renaming the ispynow.exe module, we suggest you use letters/words such as the following in your filename: · win, sys, system, shell ,tray ,32. Examples: The following are good examples of filenames to use when renaming the ispynow.exe module: winsys32.exe, trayshell32.exe, sysadmin.exe, win32shell.exe. 3. Uninstalling iSpyNOW.EXE Uninstaller If you would like to uninstall iSpyNOW from a machine that it is installed on, you can do so by running the included "uninstall-ispynow.exe" module located in the directory that you installed the iSpyNOW application. This module can be renamed, if you wish, and it will not pop up with any windows. When you run the module, it will promptly stop and close iSpyNOW if it is running, and it will also prevent it from starting up with Windows on the Remote Machine. Upgrading Your Copy Of WebMail Spy If a newer version of iSpyNOW becomes available, and you are a registered user of iSpyNOW, please visit the iSpyNOW Upgrading page for information regarding how to update your copy of iSpyNOW. Upgrades are currently $30.00 U.S Dollars. If you have any other questions regarding updating your copy of iSpyNOW, please contact our technical support department.